retail-blogger-digital-strategy-not-working

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What do you do if your digital strategy isn’t working?

There’s no doubting that digital is driving retail success across channels, but despite this knowledge, many retailers are still struggling to get their online strategy right...

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Discount_15.07.14

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Move over paper coupons, it’s time for digital customer incentives in-store

While the store has made leaps and bounds towards matching the fast-paced convenience of online shopping, there’s still one place where it’s playing catch up: incentives. Paper based vouchers, often intended for use on your next visit,...

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John-Browett (2)

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Movers & Shakers Q&A with John Browett, CEO of Monsoon Accessorize

John Browett, chief executive of Monsoon/Accessorize, brought to you by Retail Insider and K3 Retail...

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Make Happy 04.07.14

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Becoming customer centric requires a culture of transformation

In retail today, the customer relationship is king, but how can retailers make sure their business is set up to deliver customer satisfaction? ...

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21st Century Retail Customer image

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In Focus: The 21st Century Retail Customer

As the age-old maxim goes: The customer is always right. And in the age of the internet, smartphone, app and tablet, they’re increasingly techno-savvy too. The consumer has generally known what they wanted, but now they want it encapsulated...

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online_shopping_June 2014

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7 ways online has influenced the high street

There’s no doubting the internet is the most significant invention of the modern era in terms of how and with whom we interact, and it’s the impact on the retail industry has been phenomenal...

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eCommerce & Multichannel »

retail-blogger-digital-strategy-not-working

July 22, 2014, No Comments

What do you do if your digital strategy isn’t working?

There’s no doubting that digital is driving retail success across channels, but despite this knowledge, many retailers are still struggling to get their online strategy right...

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Interviews »

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