Engaging the connected customer through multi-channel retail

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How to engage with the “connected shopper”

The rise of the “connected shopper” has definitely raised the stakes for retailers. So, how do you engage with them? And how do you provide a customer experience that will keep them coming back? Here’s how: Provide an “experience” –...

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Movers & Shakers Q&A with Neil Sansom, Omni-channel Director, Moss Bros

Sansom joined the company in May 2012 and has played a key role with CEO Brian Brick in turning around the business and accelerating the e-commerce development at the group. Proof of his success has been the growing online sales that...

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multi-channel retail and the ‘connected customer’

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The Rise of the “Connected Customer” and What This Means for Retailers

What’s a “connected customer”? Well at the moment, the phrase describes most of the population – you included. When you work in retail, it’s easy to forget that you’re a customer too. So, how do you shop? Do you reach for your...

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LFW blog

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What to expect from London Fashion Week 2015

Oversized, Minimalistic, Feminine. So, based on what we’ve seen at New York Fashion Week there’s a clear sense that designers are taking inspirations from different styles and eras of fashion right? Stringing together with their own...

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NYFW blog

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New York Fashion Week 2015: Do you know what I love? A fashion...

A lot of collections seem to be pulling ideas from different periods of fashion? We all know that Fashion often repeats itself and styles always come in and out of fashion. So it’s no surprise that designers are now delving into the 60’s...

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Topshop blog

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Topshop’s new runway trendspotting technology

We are very pleased to have Felice Burdett here with us K3 Retail during half term as a work placement. The idea is to help her gain an inside look into high-tech marketing within the retail space. Felice has a natural flair and keen interest...

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eCommerce & Multichannel »

Engaging the connected customer through multi-channel retail

February 25, 2015, No Comments

How to engage with the “connected shopper”

The rise of the “connected shopper” has definitely raised the stakes for retailers. So, how do you engage with them? And how do you provide a customer experience that will keep them coming back? Here’s how: Provide an...

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