30 Second Interview – Paul Dennis

Paul Dennis of Digital Village shares his online secrets:

Q. Where do you see the greatest potential for growth in your business?
A. By continuing to develop our Multichannel Retailing strategies and expanding further into Europe.

Q. What’s the secret to doing business successfully on line?
A. Simple...always deliver on your promises, give the customer a perfect buying experience, get the items
delivered as soon as humanly possible and pull out all the stops to resolve any situation which may have gone wrong - even if it is not your fault!

Q. What is your biggest seller online?
A.  At this time, Personal Handheld Digital Recorders are proving to be very popular.

Q. What’s the first thing you say to any potential IT suppliers?
A. How will your product or service help us to give our customers a better buying experience?