Movers & Shakers Q&A with Alison Lancaster, White Stuff Limited
Brought to you by Retailinsider.com and K3 Retail: Alison Lancaster, Cross Channel Director, White Stuff Limited
Posts in the ‘Business’ Category
How online retail is shaping the store
It was never supposed to be this way; the store and the web site were going to ignore each other and customers would trade through one or the other, not both. Yet, here we are within a few short years, recognising that on line retail is already having a profound effect on the store and it’s going to go way past Click & Collect.
Movers & Shakers Q&A with Hash Ladha of Aurora Fashions
Brought to you by Retailinsider.com and K3 Retail: Hash Ladha, Group Multi-Channel Director at Aurora Fashions
What model will retailers follow to get closer to customers in store?
With retailers keen to know as much about their customers as possible, their relative lack of knowledge about their in-store customers compared to that of their online shoppers may lead them to react in new ways in store.
