Dust Off Your PoS

It may seem that with all the fuss about multichannel and value retailing being the saviours of retail during this recession, many other aspects of retail have been told to sit down and be quiet. Around three years ago, when Chip&Pin was making it's big entrance, the star of the show was point-of-sale; ensuring it could and would cope with any new demands placed on it. Now, Aberdeen Group has produced a nice bit of research with some figures that should make retailers think further about ensuring their PoS systems are still up-to-date and able to offer everything the customer requires.

According to the Aberdeen Group report "POS to Profits: Reviving Best-in-Class Sales and Service in Retail Stores” 73% of retailers rate themselves below, or at best , below average, on their current PoS capabilities. The research details the business benefits derived from upgraded PoS performance and cost optimisation, notably data management, help desk support, feedback management, rapid response, and ongoing software management.

Check out The Retail People news for more information and your link to the complimentary report.