News that Wal*Mart is to reorganise its ecommerce business as part of a strategy to better integrate online retailing with local bricks and mortar operations, comes as other retailers make changes in their senior management teams to better reflect the integrated businesses they either have or hope to become.
The announcement by struggling store-based retailers that they will develop their online businesses is one answer to the problem but not the only one, and in fact, simply pumping money into ecommerce may not solve the problem at all.
It’s perhaps too early to say that, following the loss of a physical store, as seen in Tottenham last weekend, the modern retailer can at least know that one if its most valuable assets – customer and order data – is always secure, because it is backed up in real time to head office.
K3 Retail and Retailinsider.com are celebrating the work and achievements of people who drive multi-channel as they finalise this year’s Movers & Shakers report. Tony Bryant, Business Development Director at K3 Retail, said, “Last year’s report featured 70 people in the retail industry and after such positive feedback we decided to compile a list of …
