It’s perhaps too early to say that, following the loss of a physical store, as seen in Tottenham last weekend, the modern retailer can at least know that one if its most valuable assets – customer and order data – is always secure, because it is backed up in real time to head office.
Despite the recession, retailer Carpetright has gone from strength to strength, including winning Retailer of the Year at the recent 2009 Retail Systems Awards. Carpetright’s Ian Woosey does our 30 second interview to reveal some of the secrets of their success. Q. What do you think has been the secret of Carpetright’s success in this …
Timing is everything. For Carpetright, the timing of their investment in a Microsoft Dynamics NAV-based system from K3 couldn’t have been better. When IT Director, Ian Woosey joined the company in 2002, Carpetright’s IT focus was split many ways between different suppliers and competing technologies. Their new standardised system means they are well placed to remain strong during the current economic …
